Front-office Application Support - Leading Investment Bank

Our client, a Leading Investment Bank, is looking for Front-Office Application Support. The successful candidate will provide technical expertise and operational support for critical trading platforms and front-office applications.

Key Responsibilities

• Provide hands-on support for front-office trading applications, ensuring availability, reliability, and optimal performance.

• Identify, analyze, and resolve technical issues in a timely manner while adhering to incident management processes.

• Work closely with traders, sales teams, and other front-office stakeholders to address application-related queries and issues.

• Conduct post-incident reviews and implement solutions to prevent the recurrence of issues.

• Utilize monitoring tools to proactively detect and address potential system issues.

• Support the deployment of application upgrades and enhancements, ensuring minimal disruption to business operations.

• Maintain accurate documentation for systems, workflows, and incident resolutions.

• Ensure that applications operate within regulatory guidelines and standards.

Key Qualification

• Strong knowledge of Linux/Unix systems and scripting (Shell, Python, etc.).

• Proficiency in database management and SQL queries.

• Familiarity with network protocols and application monitoring tools (e.g., AppDynamics, Splunk).

• Understanding of front-office trading systems and workflows (e.g., Equities, Fixed Income, FX).

• Experience working with Order Management Systems (OMS) or Risk Management platforms.

• Excellent communication skills to interact with non-technical users and technical teams.

• Strong analytical and problem-solving abilities.

• Ability to manage high-pressure situations and meet strict deadlines.

• Previous experience in a similar application support role within an investment banking or financial services environment.

If this outstanding opportunity sounds like your next career move, please submit through "Apply Now" or send your resume in Word format to Charlie Kim at resume.sg@pinpointasia.com and put Front-office Application Support - Leading Investment Bank in the subject header.

Data provided is for recruitment purposes only.