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Senior IT Operation Engineer- Leading Fintech Company

Infrastructure & Cloud

1 November 2023


About the Company:

Our client, a leading Fintech company, is seeking a highly skilled professional to join the virtual banking IT Operations and Infrastructure Management team.


  • Execute day-to-day processes and activities of IT Operations and infrastructure to ensure the reliability, availability, and security of systems, services, and infrastructure based on established policies, procedures, and processes.

  • Manage the organization's applications and infrastructure projects, including cloud infrastructure, core banking applications, end-user IT assets, data backup and storage operations, payment systems, and third-party applications.

  • Collaborate with cross-functional teams to resolve complex incidents and problems and implement application operations such as upgrades, migrations, and patches.

  • Oversee production incidents and establish controls within the overall ITSM framework.

  • Work with relevant departments to develop and execute disaster recovery strategies and plans.

  • Manage IT audits and assessments as required.


  • At least 7 years of working experience in the banking and finance industry.

  • Cloud infrastructure project management, end-user, and IT operational support experience is necessary

  • Strong knowledge of third-party payment or core banking applications such as SWIFT/ MEPS+/ Paynow/ FAST/ T24/ Thought Machine

  • Solid understanding and practice of IT service management, with knowledge of ITIL being advantageous.

  • Excellent communication skills and ability to collaborate effectively with various teams to ensure project delivery.

  • Experience in incident and problem management, including third-party services and data center solutions.

  • Bachelor's Degree or higher in Computer Science, Information Technology, or a related field.

  • Strong communication skills in English and Mandarin to interact with stakeholders both locally and internationally.

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