top of page

Technical Account Manager - Leading Database Solutions Firm

Data Engineering and Analytics

27 June 2024

Kuala Lumpur, Malaysia

Our client is a leading database solutions firm rapidly expanding across Asia. They're seeking customer-centric individuals to join them as a Technical Account Manager.



  • Acting as a representative for the customer within the company.

  • Keeping abreast with the latest features and releases of the company's technology.

  • Working in collaboration with team members to address customer concerns.

  • Escalating unresolved or complex issues to relevant internal teams.

  • Prioritizing customer satisfaction.

  • Providing remote and on-site support to clients.

  • Offering technical resolution and architecture suggestions to customers.

  • Documenting technical work and research to assist colleagues, enhance the product, and improve the customer experience.



  • Possession of a B.S. /Master's degree in Computer Science or Electrical Engineering.

  • Willingness to travel on business to other ASEAN countries.

  • Proficiency in both English and Mandarin, including reading, writing, and speaking.

  • Understanding of the basic concepts of Operating Systems and RDBS.

  • Experience in working with RDBS (MySql, Oracle, DB2. etc).

  • Proficiency in basic Linux operations.


Preferred Qualifications:

  • At least 2 years of experience in customer-facing services or technical solution delivery.

  • Experience with cloud platforms such as AWS, Ali-Cloud, GCP, Azure, etc.

  • Experience in Distributed Systems or Big Data.

  • Background in Customer Relationship Management.

  • Troubleshooting skills are a plus.


If this outstanding opportunity sounds like your next career move, please submit through "Apply Now" or send your resume in Word format to Ben Goh at and put Technical Account Manager - Leading Database Solutions Firm in the subject header.


Data provided is for recruitment purposes only.

bottom of page